The Problem We Lived
Our founders ran a mid-sized marketing agency. Every new team member meant re-asking clients about brand voice, priorities, and audience. Clients were frustrated. Teams were misaligned.
Our Story
We're fixing agency knowledge chaos
Born from watching brilliant teams waste time asking the same questions over and over.
Mission
Capture once. Use everywhere.
Every marketing agency has brilliant people. But without centralized client knowledge, those people waste time hunting for context and working from outdated information.
We built sionaLM to solve a problem we lived: constant friction between needing client SME and overburdening clients with repetitive questions.
3,000+
Hours saved monthly
500+
Agencies served
50K+
Client calls transcribed
How We Started
From pain to platform
Building the Solution
We tried Notion, Google Drive, shared docs—nothing worked. So we built what we needed: a single repository that captures client knowledge and lets teams query it in plain English.
Scaling the Vision
Other agencies asked for access. We realized the problem was universal. Today, sionaLM powers knowledge management for hundreds of marketing agencies.
Values
What drives us
Client Truth First
Every feature starts with one question: Does this help agencies stay aligned with client truth?
Ruthless Simplicity
We strip away everything that doesn't directly solve the knowledge alignment problem.
Built by Operators
We've lived the agency grind. Every decision reflects operating experience.
Respect Client Burden
Our dashboard tracks client burden because we know overburdened clients churn.
Team
Meet the builders
Alex Kim
Co-Founder & CEO
Former agency director, 8 years managing 50+ client accounts. Built sionaLM after watching talent waste time on knowledge archaeology.
Sarah Patel
Co-Founder & CTO
Former ML engineer at Google. Obsessed with making AI actually useful for real-world knowledge management.
Marcus Johnson
Head of Product
15 years in SaaS product. Believes the best products disappear—they just solve problems without friction.